Commitment with Sustainability


Commitment with Sustainability

The Consorcio Azucarero de Empresas Industriales (CAEI) and the Ingenio Cristóbal Colón, declare the commitment to develop leadership and empowerment of its human capital team of vital importance for the future of the organization, so that sustainable practices are continuously implemented to all organizational management systems.

CAEI aspires to be a model of sustainable management in the Dominican sugar industry, and in the region in which it operates. It is dedicated to ensuring the long-term future of the company by creating value for its clients, shareholders and stakeholders, by effectively managing the social and environmental impact caused by the production of sugar cane, sugar and its byproducts, in its immediate surroundings.

The consortium’s sustainability agenda, focuses on the following core areas:


CAEI is committed towards developing a corporate culture based on high standards of conduct and transparency in its operations. CAEI has implemented codes of ethics and conduct, which serve as guidelines to all its collaborators and the sugar cane supply chain, respectively.

Acting responsibly and with integrity, forms part of the pillars which uphold its culture and corporate values. To support this commitment, the company:

  •  Collaborates alongside other members of the Dominican sugar industry in promoting the best management and compliance practices sector-wide.


  •  Defends the preservation of all Human Rights according to its Human Rights Policy of 2012, which generated the guiding principles that promote respecting the fundamental rights of persons in the workplace: Absence of Discrimination, Prohibition of Forced Labor and Freedom of Movement, Zero Tolerance to Child Labor, Freedom of Association and Collective Negotiation, and Fair Compensation. This commitment to respecting human rights, comprises the entire supply chain of raw material for the mill.


  • Protects the health and safety of its workforce, through due compliance with Dominican laws on occupational health, and the development and implementation of occupational safety and health management systems, with levels of effectiveness and scope that exceed the national standards.


  • Manages the impact of its agricultural and industrial operations on the environment, through the identification of potential footprints, and the development and implementation of plans to administer controls and establish mitigation measures.



The production of sugar cane is the most essential part of the operation of CAEI, therefore, the raw material produced by its agricultural operation and cane suppliers is vital to the success of the business.

CAEI invests important efforts to support its in-house agricultural operation, and that of its main cane supplier, as well as those of small independent purveyors. To the latter, these are provided with technical assistance, supplies, seeds, operational support and training so they can properly manage their small-scale farms in all matters regarding occupational health, labor norm compliance and respect to the rights of the workers.

Likewise, CAEI is also involved in the implementation of high management standards and best practices to increase its agricultural productivity, hence ensuring that its human rights, safety and occupational health and biodiversity norms are respected in the process.

To measure its progress, CAEI has adopted the assessment of its operation through standards and internationally recognized sustainable production systems, to mark progress and ensure continuous improvements.


The processing and milling operations for industrial production aim to maximize the yield of sugar cane. In its factory operations, CAEI focuses on the sustained increase in the effectiveness of sugar extraction, the reduction of sucrose losses and the production of sugar and by-products that meet the quality expectations of the local and export markets.

Also, CAEI is committed to managing its industrial operations with the least impact caused to the environment, and for this, it has implemented a series of plans to eliminate fossil fuel-dependent energy, and has made significant investments to expand green energy production, and is in the process of making improvements that will the company to significantly reduce GHGE.

The manufacturing plant and complementary facilities have already carried out their first stage of expansion, and CAEI will continue to allocate resources for the conversion of its mill into an advanced technology operation, that will allow achieving the goal of minimization and better management of how the operation affects Society and the environment.


Our employees are our main interest group, and in order to know their feel and opinion, the company has established channels through which it receives independent and objective feedback, which allow it to measure against objectives, adapt plans and meet how these compare with similar businesses in the region. Annually, CAEI contracts studies independent of opinion and work climate, where by way of confidential surveys, the permanent staff can voice their opinion in a confidential way.

For all agricultural collaborators and mobile workers, the company manages a claims and conflict reporting system, and features an ad hoc team that focuses on channeling these situations, to achieve solving them successfully.

Taking under consideration that all agricultural communities where the workers reside, also establish an important stakeholder group, the company features a Cane Communities Department, that focuses on ensuring the satisfaction of all agricultural workers that render services to CAEI, and develops and implements Health, Community Relations, Community Maintenance and Infrastructure Services programs to guarantee basic and health services.

On the commercial side, the Organization and Methods division of the mill, features processes for reception, revision and solving of complaints related to industrial production.


CAEI features several channels through which it informs its commitment with the sustainability of its operations:

PRINTED PUBLICATION: The magazine AZUCAR (sugar), a quarterly publication that informs all public: Business, State, Media and Staff, of all key news on initiatives and programs developed by the consortium.

DIGITAL MEDIA: The website features information about the Company, its Corporate Governance, initiatives, plans and progress.

COMMUNICATING WITH EMPLOYEES: The HRM Division is committed to promoting cooperation among all staff workers, and achieving improvements with regards to productivity and performance. It executes an internal communication program that supports the strategy of the business, the culture to develop and promotes the commitment of all workers to the company.

STAKEHOLDER RELATIONSHIPS: The company’s various departments have continuous relations with stakeholders, such as the media, sugarcane suppliers, multilateral and non-profit organizations, sector organizations of sugar producers, among others. Through these associations, CAEI also announces its commitment to corporate sustainability and its goal of being a player with a long and distinguished track record in the sugar sector in Central America and the Caribbean.

Alberto Potes
Executive Vice-President